Frequently asked questions
How Celebramos works, for people planning events and for the businesses that make them happen.
The basics
What is Celebramos?
Celebramos is an event planning app and a directory of local event vendors, in English and Spanish. Plan your event in one place (guest list, invitations, RSVPs, checklist and budget), then find verified vendors, request quotes, e-sign them and pay deposits online.
Is it free?
Yes. Planning is free for everyone: up to 3 events in progress at a time, with guest list, RSVPs, invitations, checklist, budget and a contact book. Businesses are listed free too. The paid add-ons (Event Planner Pro and Featured Vendor) are optional and are for businesses.
What kinds of events is it for?
Any event: birthdays, quinceañeras, weddings, baby showers, baptisms, graduations, corporate events and more.
Where is Celebramos available?
In all 50 U.S. states and Washington, D.C.
Is it available in Spanish?
Yes. Switch languages with the link at the bottom of the page. The emails we send you come in the language you choose. Profiles of vendors with Pro or Featured are translated automatically, and their conversations have a Translate button on every message.
For hosts
How do invitations and RSVPs work?
Design your invitation (theme, cover photo and wording) and email it, or share it with a link or on WhatsApp. Each guest gets their own private RSVP link and doesn't need an account. About a week before the event, Celebramos sends a reminder to guests who haven't replied.
Can other people help me plan?
Yes. On your event's People tab you can invite co-hosts who plan with you. If you work with an event planner, they can invite you to follow your event's plan.
How do I request quotes?
Open a vendor's profile and tap Request a quote with your date, guest count and budget. You can ask several vendors at once. Replies arrive in Messages, and on your event you can compare quotes side by side.
How do I pay a deposit?
When a vendor sends you a quote, you review it, e-sign it and pay the deposit by card or bank account. Stripe processes the payment and it goes straight to the vendor: Celebramos never holds your money or sees your card number.
What if I need to cancel or get a refund?
Cancellations and refunds follow each vendor's terms and contract, so read them before you sign. The vendor issues refunds from their Stripe account. If you have a problem you can't resolve, email us at support@celebramos.app.
Are the reviews real?
Only hosts who booked the vendor through Celebramos can leave a review, so every review comes from a real customer.
For vendors
How do I list my business?
Listing is free. Create your profile (services, photos, prices and the counties you serve), add your business details and send it for review. We usually review within 2 business days.
What do I need to get approved?
An LLC, corporation, registered partnership or nonprofit: your legal business name and your state registration number (in Florida, your Sunbiz number).
A sole proprietor or a general partnership that isn't registered with the state: your legal name (partnerships: every partner's name), your local business license or business tax receipt and who issued it, and your fictitious name (DBA) number if you work under a business name.
Either way: a state license if your trade needs one (for example food service or liquor), and real photos of your work. Insurance is optional.
Caterers and bar services: your food service or liquor license number, which we look up before approving you. Bakers: a food license number, or tick the cottage food box if you bake from a home kitchen under your state's cottage food law.
Do I need an LLC?
No. A sole proprietor is a legitimate business. We ask for your local business license and, if you use a business name, its fictitious name (DBA) registration.
What do the Verified and Insured badges mean?
Verified: we checked your business registration and licenses, and Stripe confirmed the owner's identity and tax ID when you set up payments. It renews every year.
Insured: we checked a current liability insurance certificate. It's optional.
Badges reflect our checks when we reviewed the vendor. We don't inspect kitchens or guarantee any vendor's work. Bakers who work from a home kitchen under cottage food law show "Home kitchen (cottage food)" on their profile.
Why was one of my photos turned down?
Photos should show your work: events, setups, food or your space. Flyers, ads and photos with contact details aren't accepted. A turned-down photo is hidden from your profile, but your listing stays live: delete it and upload another.
How do I get paid?
In Your business, go to Get paid online and tap Set up payments with Stripe. Stripe asks for your business details, ID and bank account; you don't need a Stripe account first. Your customers' deposits go to your Stripe account and from there to your bank. You're the seller: refunds and disputes are between you and your customer.
Does Celebramos take a commission?
No. Celebramos doesn't take any part of your deposits. Stripe charges its normal processing fee on each payment. Celebramos is paid for by the optional Pro and Featured add-ons.
What do Event Planner Pro and Featured Vendor cost?
Event Planner Pro: $29 a month or $290 a year. It's for planners: unlimited client events (2 without Pro), AI invitation designs and up to 12 photos.
Featured Vendor: $39 a month or $390 a year. You show up first in searches for your categories in every county you serve, with up to 20 photos. There are at most 6 spots per category and county, shown 3 at a time in rotation.
A free listing has up to 5 photos. Cancel anytime; you keep the add-on until the end of the period you paid for.
What is the founding vendor offer?
In every county, the first 10 vendors we approve in each category get 3 months free on each add-on, then 50% off for as long as they keep it. Your spot counts in your home county and main category.
Can I add my website and social media?
Yes. Add your website, Instagram and Facebook to your profile. You can also put the Celebramos badge and a quote request form on your own website; requests land in your Leads.
Account and privacy
Is my information safe?
Stripe handles payments: Celebramos never sees card numbers, bank accounts or vendors' Social Security numbers. Business verification details are seen only by our review team. You can turn on two-step verification in your account.
How is AI used?
Some Pro and Featured features (translations, “Write it for me” and invitation designs) use Claude by Anthropic and OpenAI's image generation. They process that content for us and, by default, don't use it to train their models.
How do I delete my account?
You can delete your events, guests and contacts at any time. To delete your whole account, email support@celebramos.app from the address you sign in with and we'll delete it within 30 days. Vendors can delete their business profile with Delete business profile, at the bottom of the Your business page.
How do I contact you?
Email support@celebramos.app. We answer in English or Spanish.
Still have a question?
Email us and we'll get back to you, in English or Spanish. support@celebramos.app